Update Notes – Last Updated – April 2024
PRIVACY POLICY
Neurolingua (neurolingua.in), hereinafter referred to as the “Site”, “us”, “we” or “our” has adopted this Privacy Policy to protect the privacy of its website users. The following Privacy Policy is only in effect for the web pages and mobile applications created by us. This policy describes how we collect and use your Personal Identifiable Information in accordance with the Information Technology (Reasonable Security Practices and Procedure and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (“GDPR”) and laws of the State of Delaware, USA all other applicable laws.
By using this Site, you agree to this Privacy Policy. This Privacy Policy is in effect from 01/04/2024
Acceptance of this Privacy Policy
By accessing and using our Services, you signify your acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as described further below.
If you do not consent to such usage or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services and Site. If you continue accessing our Site further, it shall be deemed that you have given us your consent.
What Data or Information do we collect?
When you register or subscribe to our Service, as a Instructor or student, we collect your personal information that can identify you (“Personal Identifiable Information” or “PII”) including, but not limited to, your name, personal identification number, address, mobile number, email address.
We also collect your PII when you participate in a forum, survey, contact us, comment, create profile or rating.
Usage of your information is solely for the purpose of giving you the best services and experience on our Site.
The Site does not collect any detailed personal data or information that are sensitive (“Sensitive Personal Information”) such as password, financial information, physical, physiological, and mental health conditions, or biometric information.
You will be required to provide payment (eg. Credit card,debit card details) and billing information to make payment through various payment methods, this information will be processed encrypted and in a secure manner by third-party payment services. We do not store your payment information on our servers.
We also collect details of transactions carried out through our Site, including without limitations, ID, date and time of transactions.
When you visit our Site from your mobile device, we get information about your geographical location, however, you can prevent the location data from being sent to us, by denying access to your location.
When you visit our Site, our server automatically collects information form your browser such as IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier, or the domain from which you are visiting, web-pages you visit, the search terms you use, and any advertisements on which you click.
How do we use the data or information collected by our Site?
- The data collected is used for the purpose for which it has been provided, including without limitation, to enable us to process and fulfil your subscriptions or other requests.
- To identify you so as to ease out the re-login process at a later time.
- To notify you about our Services.
- To gather feedback, to ask you to participate in research to improve your experience of our Services.
- To send you information about your relationship or transactions with us.
- To personalise the content that interests you and notify you about the same.
- To develop or update features, products and services according to the likes and needs of our customers.
- To allow other select companies to send you promotional information about their products and services.
- To provide customer support and respond to your request, inquiries and complaints.
- To deter fraudulent, unauthorised and illegal activity.
In order to find points of your interest on our Services, and for the purpose of analytics, we monitor and analyse web traffic and keep track of your behaviour within our Services. This enables us to provide services that are relevant to you and boost the quality of our Services.
Usage of Cookies
We use “Cookies” to collect additional website usage data and improve the Site and our services. To analyse trends, administer the Site, track visitor’s movement and measure the number of visitors on various sections of site so that the Site becomes more meaningful to the visitors.
You can view our Cookie Policy on the following link: https://neurolingua.in/cookies
Third Party Data Collection
We may share your data with third-party who provide services on our behalf such as for administrative purposes, data analysis and for making payment.
All our third-party service providers are required to take appropriate security measures to protect your data.
We do not allow any third-party to use your data for their own purposes.
We permit them to process your data in accordance with our instructions.
By consenting to this Privacy Policy, you consent to share your data with third-party service providers.
We may display third-party content on the website, including third-party advertising.
Third-party content may use cookies, web beacons, or other mechanisms to track your views on the third-party website.
We may implement third-party buttons including, but not limited to facebook, LinkedIn, twitter, etc share buttons, which may function as a web beacon.
We may process your information on our mailing list or for the newsletter and send you messages with some commercial or promotional information about our Services. However, you have option to opt-out from our marketing messages by contacting us at support@neurolingua.in
This Site is not responsible for information collected by any third-party web-beacons and buttons. You may consult such third-party’s data collection, use and disclosure policies for more information.
This Site is not responsible for the content, privacy and security practices, and policies of third-party sites or services linked to this Site.
User Discretion and Opt-out
If you do not wish to share your data with us, you can contact us at support@neurolingua.in requesting to stop sharing your data.
In the event you wish to opt-out of our data collection process by requesting us to stop accessing your data, you will no longer be able to access our Site and Services.
Data Storage and Deletion
Your personal data is stored with utmost security in accordance with the provision set out under Information Technology Act, 2008, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and on protection of natural persons with regard to the processing of personal data the General Data Protection Regulation (“GDPR”) and laws of the State of Delaware, USA all other applicable laws.
We store your data only as long as necessary to provide you with our Services and other legitimate business purposes including but not limited to, maintaining performance of the services or in compliance with the legal proceedings and requirements.
We may retain your data as long as your account is active, once you have deleted or completed your course, we will no longer store your information with us.
We may retain some of your data even after the expiration of your term or deletion of your account, in the event including, but not limited to unresolved issues, law enforcement, fraud prevention, etc.
You may request us, in writing, to delete all your data from our Site at info@lingvera.com all your data will be deleted within 90 days of such request and will not be available with us anymore.
Cross Border transfer
We may process your personal data both within the United States and outside the United States. Although countries where we process data may have different laws, we take measures to ensure high privacy compliance with the applicable laws and are used for the purpose specified in this Privacy Policy.
Children’s Privacy
This Site is not intended to be used by children under the age of 18 years without express permission of their parent or legal guardian.
We may process the personal data of children under the age of 18, provided the data has been provided with the consent and under the supervision of the parents or legal guardians.
neurolingua is in compliance with Children’s Online Privacy Protection Rule (“COPPA) which requires us to inform parents and legal guardians about how we collect, use, and disclose personal information from children under the age of 13.
We do not knowingly collect information from children and minors.
Breach Notifications
If any of your personal data has been breached, we would inform you and the respective data protection agencies as to the accidents without any undue delay, if there are high risks of violation of your rights as data subject. We would do our best to minimise any such risks.
Grievances
We hope that this Privacy Policy has helped you understand how your personal data will be dealt with at Lingvera.in We will take care of your personal data, so you can use our Services without fear of any privacy issues.
If you wish to contact us for any grievance regarding our Privacy Policy, you can email your grievance at info@neurolingua.in
We will seek to redress your grievance without any undue delay and in accordance with the requirement of the applicable law.
Privacy Agreement for Users
During their tenure with Lingvera, Teachers and students, hereinafter referred to as “Party” may not disclose or make available to any third Party (“Recipient”) Confidential Information, whether orally or in
writing, electronic or other form, whether or not marked, designated or
otherwise identified as confidential.
The Confidentiality obligations accepted by the Party shall remain in force for a period of ten (10) years from the end of the Party’s relationship with Lingvera.
The Party shall allow neurolingua or its affiliates to collect their personal information or data including, without limitation, its sensitive information, financial information, and such other information as may be necessary for the purpose of this Agreement.
The Party further consents and allows the neurolingua to provide the Party’s personal data to Government agencies and tax authorities as may be required to comply with the applicable law.
“Confidential or Proprietary Information” includes all information shared by Neurolingua
with the Party, including but not limited to, any information that is private,
secret or confidential in nature concerning Neurolingua’s customers, users,
business, business relationships or financial affairs, documents and methods of
teaching, technical know-how, trade secrets, original work of authorship, etc.
It is agreed by the Party that the party would not disclose the terms of any Agreement signed with neurolingua to a third party. In the event of breach of confidentiality obligations, neurolingua shall be entitled to take appropriate legal actions, including without limitations, claim for damages, injunctive relief, etc.
The Party shall additionally agree not to divulge or allow to be divulged to any person any Confidential Information relating to the business or affairs of neurolingua save as provided by law or with Lingvera’s prior written consent.
Any information that is subject to one of the following exclusions shall not be Confidential or Proprietary Information:
- a) Information that is or becomes generally available to and known by the public;
- b) Information that is or becomes
available to the Recipient on a non-confidential basis from the third party;
- c) Information that was generated
independently without reference to the Party’s Confidential Information; or
- d) Information that is required to be
disclosed under a court order or pursuant to any applicable governmental rule,
regulations or statue, provided that the Recipient provide the Party with prior
written notice of such disclosure, as permitted by law and the timing for
response set forth in the request.
All users shall agree to comply with the privacy agreement for users by signing up with the platform.
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